Privacy Policy

Your Privacy & Data Protection Our Priority

When you use ku966, everything is transparent — where your personal data goes, how it is stored, and who can access it.

Last Updated: January 2026
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1 Introduction & Scope

Ku966 ("we", "us", or "the platform") takes your privacy very seriously. This Privacy Policy Explains what information is collected when you use the ku966 website and mobile platform, how that information is used, and what rights you have.

This Policy https://ku966.proapplies to all pages, services, and features of the platform. By using the site, you automatically agree to this Privacy Policy. Please read it carefully before registering.

Important: ku966 never sells your personal data to third parties. Protecting your privacy is a core responsibility we take seriously.

This Privacy Policy may be updated from time to time. We will notify you of any significant changes via email or through the site. The date of the latest update will always be visible at the top of the page.

2 What Information We Collect

Ku966 collects two types of information from you — data you provide directly and data collected automatically. See the table below for details:

Data Types Example Reason for Collection
Identity Information Full name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Deposit & Withdrawal Process
Device Information IP address, browser type, operating system Security & Fraud Prevention
Usage Information Login time, game history, betting records Service Improvement & Personalization
Location Information Country & City (IP-based) Compliance with Regional Restrictions

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.

3 How Your Information Is Used

Ku966 uses your information for specific, legitimate purposes only. We never use your data in ways you have not been informed about. In accordance with this Privacy Policy, we use your information for the following reasons:

  • Account Management: For registration, login, password reset, and account verification.
  • Transaction Processing: To securely process deposits, withdrawals, and other financial transactions.
  • Customer Service: To provide fast and effective resolution to your complaints or queries.
  • Security & Fraud Prevention: To detect unauthorized access and fraudulent activity.
  • Service Quality Enhancement: To analyse your usage patterns and improve the platform.
  • Promotional Communications: To send you special offers and bonus updates with your consent.
  • Legal Obligations: To meet regulatory requirements and maintain legal compliance.
  • Responsible Gaming: To monitor your gaming behaviour and offer support where needed.

If you no longer wish to receive promotional emails or SMS, let our support team know at any time and we will remove you from the list immediately.

4 Cookies & Tracking Technologies

To ensure the ku966 website functions properly and to improve your experience Cookies uses. Cookies are small data files stored in your browser that help the site recognize and remember you.

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Performance Cookies: Collects data on page load speed and site usage to help make the site faster.
  • Functional Cookies: Remembers your preferred language and settings.
  • Analytics Cookies: Helps identify which pages are visited most.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may affect the functionality of certain site features.

5 Sharing Data with Third Parties

Ku966 never sells your personal data. However, limited information may be shared with trusted parties as necessary to deliver our services:

  • Payment Providers: Payment gateways including Mobile Banking, Nagad, and Rocket receive only the data required to process transactions.
  • Game Providers: Third-party game providers only receive the data strictly necessary to operate their games.
  • IT Service Providers: Server hosting and cybersecurity partners operate under contractual confidentiality obligations.
  • Law Enforcement Agencies: Information may be disclosed when required by legal obligations or court order.

All third parties operate under strict confidentiality agreements and may only use data for specified purposes. They may not use or disclose this information elsewhere without ku966's authorization.

Our Commitment

Your data is never sold or shared with advertising companies or data brokers.

6 Data Retention & Deletion

Ku966 retains your data for as long as your account is active or as needed to provide services. Certain information may be kept for a defined period after account closure for legal and compliance purposes:

  • Financial transaction records: after account closure 5 Years until.
  • Identity Verification Documents: 3 Years until.
  • Customer Service Communication Records: 2 Years until.
  • Technical Log Files: maximum 1 Year

Once the retention period expires, your data is securely and permanently deleted.

7 Your Privacy Rights

As a ku966 member, you have several important rights over your own data. We respect those rights and are here to help you exercise them.

Right to Access Your Data

You can find out what information we hold about you and request a copy.

Right to Correct Your Data

You can request a correction if any of your information is inaccurate.

Right to Delete Your Data

Subject to applicable conditions, you may request the deletion of your personal data.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be restricted or stopped.

Data Portability

You can request your data in a structured, machine-readable format.

Right to Opt Out of Marketing

You can opt out of promotional communications at any time — no reason required.

To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.

8 Security Measures

Ku966 uses industry-leading security technology to keep your data safe. Our security framework operates across multiple layers:

  • SSL/TLS Encryption: All data transfers between you and our servers are encrypted.
  • AES-256 Data Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional security layer applied at account login.
  • Firewall & DDoS Protection: Servers are protected against unauthorized access and cyber attacks.
  • Regular Security Audits: Regular system audits are carried out by independent third parties.
  • Staff Training: All staff are trained and contractually bound to handle confidential information responsibly.

If you suspect unauthorized access to your account, change your password immediately and contact our support team.

9 Child Protection Policy

Ku966 is strictly an 18+ platform for adults only. We never knowingly collect data from anyone under the age of 18. If a parent or guardian believes their child has registered by mistake, please contact us immediately — we will promptly delete that account and all associated data.

A Note for Parents

Use parental control software to keep your child away from online gaming, and stay aware of their internet activity.

10 Contact & Complaints

If you have any questions, comments, or concerns about this Privacy Policy, please contact our data protection team:

  • Email: [email protected] (plain text only, not clickable)
  • Support: 24/7 support is available via live chat.
  • Response Time: Responses are provided within a maximum of 3 business days.

We take all privacy-related concerns seriously and are committed to resolving them promptly.

Why Your Data Is Safe with ku966

We protect your privacy in action, not just in words. Here are our 6 core pillars of data protection.

Military-Grade Encryption

Every transaction and piece of personal data is protected with AES-256 encryption — the same technology used by the world's leading banks.

Your Data Is Never Sold — Period

Ku966 never sells your data to advertisers or data brokers. Your information is used solely to provide you with our services.

Transparent KYC Process

Identity verification (KYC) is solely for your protection. All collected documents are stored on secure servers and are never shared with third parties.

Mobile Payment Security

Payments via Mobile Banking, Nagad, and Rocket are fully secure. Our payment gateway complies with the highest security standards.

24/7 Security Monitoring

Our security team monitors systems around the clock. Any unusual activity is detected and addressed immediately.

Adherence to International Standards

Ku966 follows international data protection standards, including GDPR. Compliance is maintained through regular third-party security audits.

Play Safe, Enjoy with Peace of Mind

Your privacy is protected at ku966. Join now and experience the most trusted gaming platform in Bangladesh.

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